AGB
Last Updated: January 16, 2026
Welcome to Elirian. By accessing or using our website, placing an order, or purchasing products from us, you agree to the following terms and conditions. These Terms of Service ("TOS") govern your use of our website, your purchase of products, and your relationship with Elirian. Please read them carefully.
1. Acceptance of Terms
By using this website or purchasing from Elirian, you agree to comply with these TOS, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional terms communicated at purchase. If you do not agree, you must not use our website or place an order.
2. Products and Orders
Product Information
-
Elirian strives to accurately display product information, including images, descriptions, specifications, sizes, colors, materials, and pricing.
-
Despite our efforts, minor differences may occur due to display variations, manufacturing, or natural materials (e.g., wood grain, fabric texture).
Ordering
-
Orders placed on our website are subject to acceptance and availability.
-
We reserve the right to refuse or cancel any order due to product unavailability, errors, or suspected fraudulent activity.
-
All orders are confirmed via email, which constitutes the binding agreement between you and Elirian.
Made-to-Order & Custom Items
-
Custom or made-to-order items are produced specifically for you and are generally final sale.
-
Returns are only accepted for defective or damaged items, as outlined in our Return & Refund Policy.
3. Pricing and Payment
-
All prices are listed in USD and include applicable taxes unless otherwise stated.
-
Pricing errors may occur; if an error is identified after purchase, Elirian reserves the right to correct the price or cancel the order with a full refund.
-
Payments must be made via the accepted methods listed at checkout. Payment authorization occurs at checkout, and funds are captured when the order enters fulfillment.
-
Discount codes, promotions, or bundles are subject to the conditions specified at checkout and cannot be combined unless expressly allowed.
4. Shipping and Delivery
-
Shipping is subject to your acceptance of our Shipping Policy.
-
Estimated delivery times are provided as guidance and are not guaranteed.
-
Large items shipped via freight require scheduling and may involve curbside delivery.
-
International shipments may be subject to customs duties, taxes, or import fees, which are the customer’s responsibility.
5. Returns, Refunds, and Exchanges
-
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
-
Small items, large/freight items, and made-to-order items have specific rules for eligibility, restocking, and shipping responsibility.
-
Defective or damaged items must be reported within the timeframes specified in our policy.
-
Refunds are processed to the original payment method following inspection of the returned item.
6. Warranty
-
Many products include a limited manufacturer warranty covering defects in materials and workmanship.
-
Warranty claims must be submitted according to our Warranty & Repairs procedures.
-
Warranties do not cover damage from misuse, accidents, normal wear and tear, or unauthorized modifications.
7. Intellectual Property
-
All content on this website, including text, images, graphics, designs, logos, and product images, is the property of Elirian or our licensors.
-
You may not copy, reproduce, distribute, or create derivative works without written permission from Elirian.
-
Trademarks, trade dress, and logos displayed are also protected and may not be used without permission.
8. Limitation of Liability
-
To the fullest extent permitted by law, Elirian is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
-
Elirian’s maximum liability for any claim relating to products purchased from us is limited to the purchase price of the product(s) in question.
-
This limitation does not apply to death or personal injury caused by our negligence, or other liability that cannot be excluded by law.
9. Indemnification
You agree to indemnify and hold harmless Elirian, its affiliates, officers, and employees from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website or violation of these TOS.
10. Privacy and Data Use
-
Your use of Elirian is subject to our Privacy Policy, which explains how we collect, store, and use your personal information.
-
By placing an order, you consent to our collection and use of personal information for order processing, delivery, marketing (if opted in), and customer support.
11. International Orders
-
Customers outside the United States are responsible for any customs duties, taxes, or fees imposed by their country.
-
Return shipping for international orders is generally the customer’s responsibility unless the return is due to an error or defect by Elirian.
12. Governing Law
-
These TOS are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
-
Any dispute arising under these TOS will be subject to the exclusive jurisdiction of courts located within the governing state.
13. Modifications
-
Elirian may update these TOS from time to time. The "Last Updated" date indicates the current version.
-
Significant changes affecting existing orders will be communicated via email where applicable.
14. Contact Information
For questions regarding these Terms of Service or any policies, contact us at:
Email: support@elirian.com
Phone: +1 (917) 409-8598.
Address: 300 Delaware Ave, Ste 210 #334 Wilmington, Delaware, 19801, United States.